Privacy Policy for Drake A/C & Refrigeration

Effective Date: 02/06/2025

Drake A/C & Refrigeration (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, contact us, or use our services in Donalsonville, GA, and surrounding areas.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email, and payment details when you request service, schedule an appointment, or apply for financing.

Technical Information: IP address, browser type, and device information when visiting our website.

Service Information: Details about your HVAC system, service history, and preferences.

2. How We Use Your Information

We use the collected data for the following purposes:

To provide and manage HVAC services, including installation, repair, and maintenance.

To process payments and financing applications.

To respond to customer inquiries and provide support.

To send service reminders, promotions, and company updates (with your consent).

To improve our website, services, and customer experience.

To comply with legal and regulatory requirements.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

Service Providers: With third-party vendors (e.g., payment processors, financing partners, marketing services) who assist in our operations.

Legal Requirements: If required by law, subpoena, or to protect our rights and property.

Business Transfers: In the event of a company merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You may opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails.

You can request access, correction, or deletion of your personal data by contacting us.

California and other applicable state residents may have additional privacy rights.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal data from minors.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Drake A/C & Refrigeration

PO Box 126
Donalsonville, GA 39845

Phone: (229) 524-2622

Email: jimmydrakeac@gmail.com

By using our website and services, you agree to this Privacy Policy.